Blogs
So you have a question...are you willing to deal with a chatbot? Or are you going to lose your cool?
Some web designers encourage incorporating a "chatbot". This is, in essence, a program designed to interpret your question and, if it matches (or appears to match) a frequently asked question (aka FAQ), to answer it with a pre-prepared answer. Advantages: If, in effect, your question is exactly, or a version of, a frequently asked question, you will get an instantaneous answer and you will be a happy camper!Disadvantages: If your question is misinterpreted you will get a non sensical
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May 30th 2023